Visitors at Hollywood Casino at Charles Town Races often know Brent Grubb as “Gentleman Luck,” a fitting title for his role as a table games dealer over the past 15 years.
Profile of a Local Game Dealer
In the D.C. area, the common opening question is, “What do you do?” WTOP’s “Working Capital” series sheds light on the people whose work keeps the region thriving.
Historical Context of Local Gambling
Before casinos opened in Maryland, Hollywood Casino at Charles Town Races was the only venue for gaming activities like dice, slots, and betting in the D.C. area. Consequently, many players still travel from Northern Virginia and Maryland to experience it.
Luck and Table Games
The classic song “Luck be the Lady,” made famous by Frank Sinatra in the musical Guys and Dolls, has long been tied to casinos. Some patrons at Hollywood Casino attribute their good fortune to a man named Brett Grubb.
High Stakes and Player Emotions
For 15 years, Grubb, originally from Inwood, West Virginia, has dealt blackjack, roulette, and various novelty games like three card poker and Texas Hold ’em. He has seen players win staggering amounts, sometimes winning up to $2 million. However, contrary to what one might expect, winning players often show little emotion.
Path to a New Career
Before his casino career, Grubb dedicated 16 years to sales. After getting burned out due to economic downturns, he discovered the gambling industry through trips to Las Vegas and Atlantic City with a former boss. When he learned that his local casino would offer table games, Grubb seized the opportunity to switch careers.
Training and the Casino Environment
After undergoing two months of training, Grubb felt nervous during his first few days on the casino floor—a common experience for new dealers. He believes that being an effective table games dealer is akin to performing on stage, where building rapport with guests enhances their experience.
Seeing Success in the Industry
Grubb has learned that players value dealers not only for their luck but also for their personalities. He emphasizes the importance of providing guidance to newcomers, as a player’s success directly impacts the dealer’s tips. Grubb enjoys his job and recognizes the growth opportunities available in the industry, wishing he had started even earlier.
