A significant security vulnerability has been discovered within the PSN, putting many users at risk unless Sony improves its security protocols.
This week, I discussed the ordeal of Colin Moriarty, the host of Sacred Symbols, who nearly lost his PSN account due to a social engineering scam.
A new podcast featuring Moriarty has revealed a serious flaw in Sony’s security system that could endanger all users.
Key Points to Consider
- This isn’t a typical network breach but rather a social engineering approach that exploits minor personal details.
- It doesn’t rely on phishing or misleading websites to extract user information.
- The scam depends on a small amount of personal data, such as an email address and transaction dates.
Moriarty’s experience reminded me of a similar case from last year involving Nicolas Lellouche, a French journalist whose PSN account was compromised.
Exploiting Customer Support
Users can gain control of PSN accounts by providing customer service with minimal personal information, such as:
- PSN username
- Linked email address
- Transaction ID or purchase date
For instance, a user on X (formerly Twitter) tested this by accessing a family member’s account with just basic details about game purchases.
Growing Concerns
As Moriarty pointed out, sensitive information could easily be inferred from public Trophy data available online. Hackers could manipulate empathetic customer support agents to gain access to accounts and disable security features.
Moriarty was fortunate to resolve his issue quickly using his industry connections. However, many others, including notable members of the gaming community, remain affected by similar scams.
Take Precautions
Moriarty has shared his findings with Sony, which appears to be addressing the situation seriously. Regardless, it’s alarming that accessing personal accounts could be so straightforward for malicious actors.
To safeguard your information, review your social media for any inadvertently shared transaction details. Additionally, I recommend listening to Moriarty’s podcast episode for further insights into this emerging threat.

